Operational risk and operational resilience

Executive summary As regulators focus on Operational Resilience firms need to realign their risk frameworks Without this alignment, firms risk overlaps and gaps in their controls Third parties play a key role in aligning controls and service metrics for your board Fines or excessive cost benchmarks are in store for those that get it wrong


Behavioural monitoring and conduct analytics technology promise to make it easier for firms to detect employee misconduct as well as predict where it might occur next. However, reliance on data- and technology-led solutions may fail to deliver insights and controls, while increasing firms’ exposure to data privacy risks and ethical issues. The emergence of surveillance


The CEO’s reporting challenge is considerable.  Regulators are asking firms to raise the standard of regulatory returns to the same care and diligence given to financial reports and Basel IV is on its way for 2023. New approaches to interpreting reporting obligations and validating the calculations required with additional data sources can help. JWG, an